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Netflix's subscriber growth slows as gains from password-sharing crackdown subside

By Michael Liedtke

Netflix's subscriber growth slows as gains from password-sharing crackdown subside

Netflix on Thursday reported that its subscriber growth slowed dramatically during the summer, a sign the huge gains from the video-streaming service's crackdown on freeloading viewers is tapering off.

The 5.1 million subscribers that Netflix added during the July-September period represented a 42% decline from the total gained during the same time last year. Even so, the company's revenue and profit rose at a faster pace than analysts had projected, according to FactSet Research.

Netflix earned $2.36 billion, or $5.40 per share, a 41% increase from the same time last year. Revenue climbed 15% from a year ago to $9.82 billion. The Los Gatos, California, company predicted its revenue will rise at the same 15% year-over-year pace during the October-December period, slightly than better than analysts have been expecting.

The past quarter's subscriber gains were the lowest posted in any three-month month since the beginning of last year. That drop-off indicates Netflix is shifting to a new phase after reaping the benefits from a ban on the once-rampant practice of sharing account passwords that enabled an estimated 100 million people watch its popular service without paying for it.

The crackdown, triggered by a rare loss of subscribers coming out of the pandemic in 2022, helped Netflix add 57 million subscribers from June 2022 through this June -- an average of more than 7 million per quarter, while many of its industry rivals have been struggling as households curbed their discretionary spending.

Netflix's gains also were propelled by a low-priced version of its service that included commercials for the first time in its history. The company still is only getting a small fraction of its revenue from the 2-year-old advertising push, but Netflix is intensifying its focus on that segment of its business to help boost its profits.

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