Both Nextiva and RingCentral offer tiered pricing plans to accommodate businesses of different sizes and needs. RingCentral's plans start slightly lower, with its Core plan priced at $20 per user, per month (if billed annually). Nextiva's entry-level Core plan is a bit more expensive at $30 per user, per month (if billed annually). Users will pay higher rates for month-to-month pricing. If you have a large number of users, RingCentral has volume pricing available.
Note that Nextiva also offers a Digital plan that does not include VoIP services, but focuses on omnichannel sales & service tools for small teams. This option starts at $20 per user, per month, but will not meet the needs of teams looking for voice calling plans.
Our winner: The entry-level plans start off very close, but RingCentral takes the win here. Its rates are generally cheaper than that of Nextiva and rates per user can go even lower with volume discounts (contact sales for details on teams of 100 or more). Plus, Nextiva doesn't offer a free trial.
Both Nextiva and RingCentral offer the essential VoIP features you'd expect, such as call forwarding, voicemail, and auto-attendants. But they each offer some bonuses worth mentioning that may tip the scales to favor one over the other for your needs.
Our winner: While both offer robust feature sets, RingCentral has a slight edge in terms of advanced features and integrations, making it better suited for larger enterprises or businesses with complex communication needs.
Nextiva is known for its intuitive interface and ease of use. Its dashboard is clean and straightforward, making it easy for users to navigate and access features quickly. The NextivaONE app provides a unified experience across desktop and mobile devices.
RingCentral offers a feature-rich interface that can be more complex to navigate, especially for new users. However, it provides more customization options and advanced features, which power users may appreciate. The RingCentral app offers a consistent experience across platforms.
Here's a quick comparison of key UX and UI factors:
Our winner: Honestly, you can't go wrong with either provider in this regard. Both companies have put together clean, intuitive platforms that function well on multiple types of devices and collaborate well with third-party tools. If I had to pick one over the other based on functionality alone, I'd have to give RingCentral the edge simply due to its vast library of integrations.
Still not sure? Compare more RingCentral alternatives.
Both Nextiva and RingCentral are excellent VoIP providers, and your choice will depend on your specific business needs, size, and growth plans. These are the key points I'd keep in mind to help you decide.